How to Get CRB Clearance Certificate in Kenya
What’s a Credit Reference Bureau (CRB) in Kenya
A credit reference bureau is a company licenced by the central bank of Kenya to collect, store and collate credit information on individuals and companies from different sources and provide the information in form of a credit report upon the request of a lender.
CRB Kenya Clearance Certificate
Governmental and an increasing number of private sector employers are making it mandatory for prospective employees to present a Certificate of Clearance from one of the licensed credit reference bureaux (CRBs). Metropol provides a convenient network of offices and agents for individuals to obtain their CoC when required. The CoC may be used to Know Your Employee (KYE), Know Your Customer (KYC), Know Your Agent (KYA), or to clear the individual or company itself for business with other SMEs or corporate clients.
What is a CRB certificate of clearance (COC)?
A certificate of a clearance is a document that confirms that currently, a customer does not have a non- performing account.
Do you pay to have your record updated by a CRB?
NO: CRBs do not charge to have customer information on the CRB. Actually sharing data with CRBs is free for all lenders. Nevertheless, when a customer has a historical negative listing, a lender ask for a certificate of clearance (COC) from the CRB.
What are the reasons for getting a CRB certificate of clearance?
A COC is meant to give the borrower peace of mind. A COC is required to present to a lender after being adversely listed, to apply for employment etc.
How long is a COC valid?
A COC is valid as at the date of issue. This is because CRBs receive information on a daily basis which could alter the customer information.
How much does a CRB COC (Clearance Certificate) Cost?
A COC cost ksh 2200 which is payable through mpesa or to the CRB bank account
Who qualifies to get a CRB COC(Clearance Certificate)?
All customers who currently do not have a non-performing account qualify for a COC.
If I clear with the bank or other financial institution how long does the bureau take to update my profile?
Bank and non –banks communicate to Credit Reference Bureau on customer credit account status changes on a daily basis in what is called “daily updates”. Due to the number of accounts that changes on a daily basis the financial institution prefers to send the updates in batches. From practice, the update process should take less than 48 hours.
List of Licensed Credit Reference Bureaus in Kenya
Credit Reference Bureau (CRB)Kenya
The Central Bank of Kenya has licensed the following Credit Reference Bureaus whose details are as follows:↓
Credit Reference Bureau Africa Limited t/a TransUnion
Physical Address: 2nd floor, Prosperity House, Westlands Road, Off Museum Hill, Westlands
Postal Address: P.O. Box 46406, 00100 NAIROBI, KENYA
Telephone: +254 730 651 000
Fax: +254 (0) 20 3751344
Date Licensed: 9th February 2010
Metropol Credit Reference Bureau Limited
Physical Address: 1st Floor, Shelter Afrique Centre, Upper Hill, Nairobi
Postal Address: P.O. Box 35331, 00200 NAIROBI, KENYA
Telephone: +254 (0) 20 2689881
Mobile: +254 727 413 733/ 732 774 666
Customer Service Centre: 9th Floor, Barclays Plaza, Loita St. Nairobi
Tel: +254 709 834000
Date Licensed: 11th April 2011
Creditinfo Credit Reference Bureau Limited
Physical Address: Spark Suites, Suite 12, 2nd Floor, Parklands Road, Nairobi
Postal Address: P.O. Box 38941 – 00623, Parklands
Date Licensed: 29th April 2015
For any questions or additional information please contact me or fill the form below.↓ You can also call TransUnion CRB Customer on 0730 651 000